Privacy Policy

Last updated: February 12th, 2026

This Privacy Policy describes how RATUM BRANDS - FZCO (the “Company”, “we”, “us”) collects,

uses, stores, and protects personal data in connection with its event organization and management activities.

This Privacy Policy applies to personal data collected through websites, digital platforms, social

media accounts, messaging services, email communications, and other public or private channels operated or maintained by or in connection with the Company’s activities.

1. Information We Collect

We may collect personal data that you voluntarily provide to us, including:

- name;

- email address;

- telephone number;

- social media contact details;

- any information provided in event inquiries, RSVPs, or communications.

We may also collect limited technical information automatically when you access our website, such as IP address, browser type, and usage data, through cookies or similar technologies provided by the hosting platform.

We do not collect or store payment card details through the website. At the date of this Policy,

online payments are not processed directly via the website.

2. How We Use Personal Data

Personal data may be used for the following purposes:

- responding to inquiries;

- managing event registrations and confirmations;

- communicating event-related information;

- providing customer support;

- maintaining internal records;

- complying with applicable legal or regulatory requirements.

We process personal data based on your consent, your request for participation in an event, and/or where necessary for the performance of our event-related services.

3. Sharing of Information

We do not sell personal data.

Personal data may be shared with:

- event venues or service providers, where necessary for event organization;

- hosting providers (such as website infrastructure providers);

- professional advisers, if required;

- regulatory or governmental authorities where legally required.

Such sharing is limited to what is reasonably necessary for the relevant purpose.

4. Data Storage and Security

The website is hosted on a third-party platform (currently GoDaddy Operating Company, LLC), which provides infrastructure and security measures designed to protect data.

We take reasonable organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we seek to use commercially reasonable

safeguards.

5. International Data Transfers

Depending on the hosting or technical infrastructure used, personal data may be processed or

stored outside the United Arab Emirates. By using our services or submitting personal data, you

acknowledge that such transfer may occur.

6. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this Policy, including event management, communication, and compliance with legal obligations.

When personal data is no longer required, it is deleted or securely archived.

7. Your Rights

You may request:

- access to your personal data;

- correction of inaccurate information;

- deletion of your personal data, where legally permissible;

- withdrawal of consent for future communications.

Requests may be submitted via the contact form available at https://ratumbrands.com/ or

through other official contact channels made available on the Company’s resources.

We will respond within a reasonable time, subject to applicable law and verification of identity.

8. Children

Our services are intended for individuals aged 21 years and above. We do not knowingly collect

personal data from individuals under the age of 18. If we become aware that personal data of a person under 18 has been collected without appropriate consent, such data will be deleted within a reasonable time.

9. Cookies

The website may use cookies or similar technologies provided by the hosting platform for technical operation, analytics, or security purposes.

Certain cookies or technical tools may be placed or managed by the hosting provider or integrated third-party services as part of the website’s standard infrastructure.

You may control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be made available

through relevant Company resources. Continued use of our services constitutes acceptance of the updated version.

11. Relationship with Terms of Event Organization and Management

This Privacy Policy should be read together with the Company’s Terms of Event Organization and Management and other applicable notices and disclaimers.