TERMS OF EVENT ORGANIZATION AND MANAGEMENT

Last updated: February 12th, 2026

These Terms of Event Organization and Management (“Terms”, “Event Terms”) govern the relationship between RATUM BRANDS - FZCO, a company duly incorporated and licensed in the United Arab Emirates (the “Company”, “we”, “us”), and any individual or legal entity (“Customer”, “you”) who purchases access to, attends, or otherwise participates in events organized or managed by the Company.

To the extent necessary for the organization and conduct of events, these Terms also describe and allocate certain rights, obligations, and responsibilities involving venues, partners, and service providers engaged in connection with an event, as well as the interaction between Customers and such third parties.

These Terms apply to all events and access rights offered, promoted or communicated by the Company through websites, digital platforms, social media accounts, messaging services, email communications, personal invitations, and other public or private communication channels connected with the Company’s activities.

By making a payment, accepting an invitation, receiving confirmation of participation, or attending an event, you confirm that you have read, understood, and agree to be bound by these Terms and any applicable policies, notices, or disclaimers made available through the Company’s official resources.

1. Scope and Nature of Activities

1.1 The Company operates as an organizer and manager of events, providing services relating to the conceptualization, coordination, hosting, and administration of in-person events.

1.2 Events may be organized by the Company independently or in collaboration with venues,

partners, or third-party service providers.

1.3 The Company does not provide educational, instructional, or certification services leading to academic qualifications or recognized credentials.

2. Tickets, Invitations and Access

2.1 Forms of Access

Access to an event may be granted on a paid or complimentary basis and may be evidenced by one or more of the following, at the Company’s discretion:

- a ticket (electronic or otherwise);

- written confirmation of participation or seat reservation;

- an invitation (digital or physical);

- inclusion on a guest list or attendance list maintained by the Company or the venue;

- any other confirmation of access communicated by the Company.

2.2 Nature of Access

Any form of confirmation constitutes a revocable right of entry to a specific event at a specified date, time, and location, and does not create property rights, membership rights, or any continuing rights beyond the relevant event.

2.3 Issuance and Responsibility

Access confirmations are issued subject to availability and, where applicable, confirmation of payment. Customers are responsible for ensuring that their contact details are accurate and for presenting valid confirmation upon request.

2.4 Identification

The Company and/or the venue may require presentation of valid photo identification corresponding to the name associated with the confirmation. Failure to provide such identification may result in refusal of entry without refund.

2.5 Transfer and Resale Restrictions

Access confirmations are personal and may not be transferred, assigned, resold, or offered for commercial resale unless expressly authorized in writing by the Company. Unauthorized transfer or resale may result in cancellation without refund.

2.6 Company Discretion

The Company reserves the right to determine the format of access for each event, limit the number of attendees, reallocate seating, or revoke access in cases of abuse, breach of these Terms, or violation of venue rules.

3. Event Changes, Cancellation and Refunds

3.1 General Principle

Events are planned for specific dates and venues with limited capacity. Accordingly, purchases of access are generally non-refundable once confirmed.

3.2 Cancellation by the Company

If an event is cancelled without a replacement date being offered, the Company will offer the Customer either a credit in accordance with Clause 3.7 or a refund in accordance with Clause 3.8.

3.3 Rescheduling

If an event is rescheduled, access confirmations will generally remain valid for the new date. If the Customer is unable to attend on the new date and notifies the Company without undue delay, the Company will offer the Customer either a credit in accordance with Clause 3.7 or a refund in accordance with Clause 3.8.

3.4 Exceptional Circumstances

From time to time, special circumstances may prevent a Customer from attending an event for which the Customer has previously confirmed participation, and from notifying the Company in advance for valid reasons. The Company will review written requests on a case-by-case basis and seek to approach such situations fairly and reasonably. However, this does not guarantee a full refund.

3.5 Non-Attendance

Failure to attend an event without notifying the Company at least 24 hours before the event does not entitle the Customer to a refund or credit.

3.6 Force Majeure

If an event is affected by circumstances beyond the Company’s reasonable control, the Company may cancel, reschedule, or modify the event. Refunds or credits, if any, shall be handled in accordance with this Section.

3.7 Credit for Future Events

Where a credit is offered under this Section, the amount paid for access may be applied toward participation in a future event organized or managed by the Company, subject to any validity period or conditions communicated by the Company.

3.8 Refund Processing

Where a refund is offered under this Section, it will be processed within five (5) working days from the date of cancellation notice or receipt of a valid refund request, unless otherwise required by applicable law.

Refunds shall cover the price actually paid for access and shall not include any third-party transaction fees, payment processing fees, or other charges that may have been incurred by the Customer in connection with the purchase and payment of access.

Requests must be submitted via the contact form available at https://ratumbrands.com/ or https://www.still-sparkling.club/en or through other official contact channels made available on the Company’s resources, and must include relevant access and payment details.

4. Venues and Third Parties

4.1 Events may be held at venues operated by independent third parties or involve third-party service providers.

4.2 Venues retain authority over admission policies, safety procedures, conduct rules, and compliance with applicable laws.

4.3 Entry may be refused or access terminated by the venue in accordance with its rules.

4.4 The Company is not responsible for the acts or omissions of venues or third parties except where required by applicable law.

4.5 Financial Arrangements

For the purpose of organizing and conducting events, the Company may enter into financial arrangements with venues, partners, or service providers relating to venue hire, event-related services, logistics, staffing, or other components necessary for proper event execution.

Customers may separately purchase goods or services from venues or third parties that are not included in the access price. Such transactions are solely between the Customer and the relevant third party and fall outside the scope of the Company’s activities.

5. Age Restrictions and Conduct

5.1 Events and content referring to wine or alcoholic beverages are intended only for individuals aged 21 years and above.

5.2 Customers are responsible for complying with applicable laws and venue rules.

5.3 The Company and/or the venue may refuse entry or remove any person whose behavior is unlawful, unsafe, disruptive, or otherwise inappropriate, without refund.

5.4 The Company does not sell, supply, distribute, store, or serve alcoholic beverages and does not act as agent or intermediary in relation to such goods.

6. Liability and Risk Allocation

6.1 Attendance at events is voluntary and at the Customer’s own risk.

6.2 To the fullest extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential losses.

6.3 Where liability cannot be excluded, the Company’s aggregate liability shall not exceed the amount actually paid for the relevant access.

6.4 The Company shall not be liable for any claims or incidents arising from the consumption of

alcoholic beverages.

7. Payments

7.1 Payments shall be made using payment methods authorized by the Company, including, without limitation:

- bank transfer to the Company’s bank account against an issued invoice;

- remote or online payment methods made available through licensed payment service providers;

- payment via a payment link issued by or on behalf of the Company;

- other non-cash or electronic methods communicated by the Company from time to time.

7.2 Payments are processed by licensed third-party payment service providers where applicable. The Company does not store or process card data.

7.3 Customers confirm that they are authorized to use the selected payment method.

7.4 Value Added Tax (VAT)  

Where the Company is registered for Value Added Tax (VAT) in the United Arab Emirates, VAT at the prevailing statutory rate is included in the stated access price, unless otherwise expressly indicated.

If VAT is indicated as 0% or not separately identified in an invoice, this reflects that the Company is not registered for VAT at the date of issuance of the invoice and is not legally required to charge VAT in accordance with applicable UAE legislation.

8. Intellectual Property

8.1 All website content, branding, event concepts, materials, and related intellectual property are owned by or licensed to the Company or its owner.

8.2 No content may be reproduced, distributed, or used without prior written consent.

9. Miscellaneous and Legal Provisions

9.1 Privacy

Personal data is processed in accordance with the Company’s Privacy Policy and applicable notices.

9.2 Amendments

The Company may update these Terms from time to time. Updated versions will be made available through official Company resources. Continued participation constitutes acceptance of the updated Terms.

9.3 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. The courts of competent jurisdiction in the United Arab Emirates shall have exclusive jurisdiction over disputes.

9.4 Policies and Disclaimers

These Terms shall be read together with the Company’s applicable policies, notices, and disclaimers.

9.5 Severability

If any provision of these Terms is found to be invalid or unenforceable, it shall be modified or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

9.6 No Waiver

Failure or delay by the Company in exercising any right shall not constitute a waiver of such right.

9.7 Assignment

The Customer may not assign or transfer rights or obligations under these Terms without prior written consent of the Company. The Company may assign its rights in connection with a reorganization or transfer of business.

9.8 No Partnership or Agency

Nothing in these Terms shall be construed as creating any partnership, joint venture, agency, or employment relationship.

9.9 Entire Agreement

These Terms constitute the entire agreement between the Company and the Customer in relation to the subject matter and supersede prior discussions or communications.

9.10 Language

These Terms are drafted in English. Any translations are provided for convenience only. In the event of discrepancy, the English version shall prevail.